Centralize all feedback
Customer-facing teams can submit feature and improvement requests directly to Roadmunk.
Get feedback to the right PM
Link feedback to a product or feature and ensure it’s delivered to the relevant person on your product team.
Circle back with customers
Keep track of where feedback is coming from. Easily identify who to follow up with when a pain-point-solving update is shipped.
Never miss important customer feedback
Keep a pulse on how in-market products are performing. Capture, manage, filter and analyze a high volume of user insights in the feedback inbox.
Invite customer-facing teams to submit feedback
Sales, success and support teams have frontline access to user insights that often get lost between customer meetings and calls. With Roadmunk, these teams can ensure that customer feedback is delivered directly to the product team.
Collect customer feedback from anywhere
Roadmunk’s Chrome extension provides customer-facing teams with a simple, non-disruptive way to capture and submit feedback directly to the product team from Salesforce, email, chat boxes and other browser-based tools—all without interrupting their workflows.Get the Roadmunk Chrome extension
Only see the feedback you need
Each piece of feedback gets directed to a product or feature—so you’ll only need to review the feedback that's relevant to the product area you’re working on. The same goes for every product manager on your team.
Connect feedback to your backlog
Create a backlog that’s rooted in real user needs by linking feedback to product ideas. Then, use Roadmunk’s prioritization features to systematically surface your highest-impact ideas.Learn more about idea prioritization
Close the customer feedback loop
Import your customer list into Roadmunk to keep track of where feedback is coming from. Later, product, sales and support teams will know who to follow up with when a paint-point-solving makes it to market.