Skip to content

Capture customer feedback in one place

Get the feedback you need to make customer-driven product decisions.

chat

Never miss important customer feedback

Keep a pulse on how in-market products are performing. Capture, manage, filter and analyze a high volume of user insights in the feedback inbox.

Invite customer-facing teams to submit feedback

Sales, success and support teams have frontline access to user insights that often get lost between customer meetings and calls. With Roadmunk, these teams can ensure that customer feedback is delivered directly to the product team.

Invitation prompt for customer-facing teams to submit customer feedback

Collect customer feedback from anywhere

Roadmunk’s Chrome extension provides customer-facing teams with a simple, non-disruptive way to capture and submit feedback directly to the product team from Salesforce, email, chat boxes and other browser-based tools—all without interrupting their workflows.

ChromeGet the Roadmunk Chrome extension
The video animation shows submitting feedback with the Roadmunk Chrome extension is as easy as copying user feedback and pasting it into the extension. Once submitted, feedback automatically populates in your feedback inbox in Roadmunk.

Create a Feedback Portal

Collect valuable insights from your users, internal teams, or external stakeholders, all by sharing the URL to your unique feedback submission form. Manage the product areas that your users can submit feedback to.

Find out more about Feedback Portal
Example feedback form with email, product area, subject, and description filled out.
puzzle piece with roadmunk logo fitting into three other puzzle pieces

Need a custom integration?
Use the Roadmunk API.

Develop integrations with the tools your team relies on for roadmap planning and execution. The Roadmunk API is enabled across roadmaps, as well as the feedback and idea management suite.

Learn more

Only see the feedback you need

Each piece of feedback gets directed to a product or feature—so you’ll only need to review the feedback that's relevant to the product area you’re working on. The same goes for every product manager on your team.

Product area dropdown for tagging customer feedback with Integrations Product Area

Connect feedback to your backlog

Create a backlog that’s rooted in real user needs by linking feedback to product ideas. Then, use Roadmunk’s prioritization features to systematically surface your highest-impact ideas.

Learn more about idea prioritization
The video shows the ease of searching for an existing idea or creating a new one by typing the idea name into the search input in Roadmunk’s idea board.

Close the customer feedback loop

Import your customer list into Roadmunk to keep track of where feedback is coming from. Later, product, sales and support teams will know who to follow up with when a paint-point-solving makes it to market.

arrow flow starting with a customer image, to customer feedback, to prioritizing feedback, to roadmapping, and back to customer

Try Roadmunk for free

14-day trial No credit card required Get started in minutes