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Roadmunk Security Policy

We take our customers’ security very seriously, and have extensive experience serving enterprise clients with complex security requirements. This page covers key elements of our security policy. For a detailed summary, please contact support.

ISO/IEC 27001 certification

Roadmunk is certified as ISO/IEC 27001 compliant, the world’s leading standard for information security management. In addition to hosting information on AWS, Roadmunk has completed an independent third-party audit of its own management and data systems. This audit involves a rigorous review of our technology infrastructure and operational processes, and represents our commitment to customer security on an ongoing basis.

More information on ISO/IEC 27001 is available here.

We use world-class data centers

Roadmunk’s physical infrastructure is hosted and managed within Amazon’s secure data centers and leverages Amazon Web Services (AWS) and Amazon Elastic Compute Cloud (EC2) technology. The data is physically stored on servers in the United States, EU and Australia. Backups are completed every 20 minutes and kept for a period of 30 days.

Amazon continually manages risk and undergoes recurring assessments to ensure compliance with industry standards. Amazon’s data center operations have been accredited under:

  • ISO/IEC 27001 and ISO 27017/8
  • SOC 1, SOC 2 and SOC 3 / SSAE 16/ISAE 3402
    (Previously SAS 70 Type II)
  • PCI DSS Level 1
  • AWS also has given special attention in the USA and EU to comply with any new or changing regulations, such as:

  • Sarbanes-Oxley (SOX)
  • Safe Harbour / Privacy Shield
  • FedRAMP
  • DoD SRG
  • EU Data Protection Directive (GDPR)
  • A full list of Amazon’s certifications is available here.

    Your password is stored securely

    All user passwords are hashed. Hashing passwords means we don’t have access to the original passwords, nor does anyone else. So even if our database were compromised, everyone’s passwords would stay secure.

    We do not store payment details

    Roadmunk does not store or process payments. All payments go through our partner, Stripe, which is a leading global payments system that is PCI DSS compliant. Details about their security can be found here.

    Secure transmission

    All communication between Roadmunk servers and the client browser is secured using the industry standard Transport Layer Security (TLS). Only the most relevant and secure level of TLS is accepted by Roadmunk (currently 1.2). The connection is encrypted using AES-256 CBC with SHA256 for message authentication and ECDHE RSA as the key exchange mechanism.

    Penetration and vulnerability testing

    Roadmunk conducts annual third party penetration testings on its systems to validate and confirm that there are no technical vulnerabilities that may have been missed.

    For documentation about Roadmunk policies, please consult our Terms of Use and Privacy Policy. Form more information about our security policy, message support or email

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