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Ready to roadmap? All our plans start with a free 14-day trial.
Frequently asked questions
How long does your free trial last?
14 days.
Can I change my plan later on?
Yes. You can upgrade or add users at any time. Changes are pro-rated, based on the time you have left on your current plan (monthly or annual).
Can I cancel my account at any time?
We offer two account options. All of our Annual plans include a 20% discount, and can be terminated at the end of each contract year. Our Monthly plans can be terminated at any time. Cancellation for Monthly plans becomes effective at the end of the current billing month.
Do you only accept payment by credit card?
No, we also accept payment by wire transfer and cheque for our annual plans. Message support or email support@roadmunk.com to set up manual invoicing.
Do you offer discounts for non-profits?
We do! We offer discounted rates for non-profit and educational organizations. Message support or email support@roadmunk.com for more detail.
Can you explain your different permission levels?
Absolutely. At the account level, we have 3 permission settings:
Account Admins have access to user creation and billing options.
Collaborators can create, edit and share roadmaps, but they can’t invite new users to a group account.
Reviewers can view and comment on roadmaps, but they can’t change or edit them.
How can I be sure my data is secure?
We have extensive experience serving enterprise clients with complex security requirements. Roadmunk is compliant with ISO/IEC 27001:2013, the world’s leading standard for information security management systems. Our security page outlines our full data protection policy.
For companies requiring enhanced security, we also offer data storage in a Private Cloud and SAML Single-Sign-On. Message our support team or email support@roadmunk.com to learn more.
Where do I submit a feature request?
We love feedback, and there’s a good chance your feature idea is already on our roadmap. Message support or email support@roadmunk.com to share your two cents.
For more information about our pricing plans or help with Roadmunk, contact our support team or visit our support center.
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